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Help/Features/Client channels
Features

Client channels

Each client has its own Slack channel, pinned to that client. In a pinned channel Nexus always knows the client, so you never name it.

What it does

Each client has its own Slack channel, pinned to that client. In a pinned channel Nexus always knows the client, so you never name it.

Set it up

  1. Create the client's channel and invite Nexus.
  2. In the channel: "Pin this channel to [client]."
  3. Check it worked: "Which client is this channel for?"

A channel can be pinned to one client only. Moving a pin to another client asks you to confirm.

Troubleshooting

  • Nexus asks which client you mean in a client channel. The channel isn't pinned. Pin it.
  • Nexus answers about the wrong client. Check the pin, then move it if needed.

Prompts

  • "Pin this channel to [client]."
  • "Which client is this channel for?"

Machine twins: /help/channel-pin.json · /help/channel-pin.md · /help.json · /llms.txt

Reviewed 2026-10-14. In Slack, ask Nexus how do I … and it answers from this guide, with where your company stands.

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