{
  "@type": "help_guide",
  "id": "partner-brand",
  "title": "Your agency's brand",
  "kind": "feature",
  "summary": "Puts your agency's brand on everything Nexus makes for your clients, instead of a generic one.",
  "aliases": [
    "white label",
    "white-label",
    "partner brand",
    "agency brand",
    "brand on deliverables",
    "our word template",
    "prepared by line",
    "document label",
    "owner brand"
  ],
  "engine": null,
  "agents": [],
  "related": [
    {
      "id": "access-and-roles",
      "page": "https://nexus.effiqs.com/help/access-and-roles"
    },
    {
      "id": "client-sign-in",
      "page": "https://nexus.effiqs.com/help/client-sign-in"
    }
  ],
  "reviewed": "2026-11-04",
  "sections": [
    {
      "heading": "What it does",
      "key": "what-it-does",
      "markdown": "Puts your agency's brand on everything Nexus makes for your clients, instead of a generic one.\n\n- **Google Docs** carry your byline under the title.\n- **Word documents** use your template, with your logo, your document label and your \"Prepared by\" line on the cover.\n- **Reports and dashboards** use your name and your main colour.\n- Your clients never see another agency's name. Nexus is always named: it's the platform.\n\nYou can read your brand on your agency workspace's **Brand** page (pick your agency in the switcher). Your account team changes it for you: send them your logo (PNG or SVG), your colours and your Word template."
    },
    {
      "heading": "What's checked",
      "key": "what-s-checked",
      "markdown": "- **The logo:** a PNG or SVG of at most 2 MB. A PNG is cleaned of its metadata. An SVG is cleaned of scripts, event handlers, links to outside files and embedded web content; the preview says what was taken out. Word covers need a PNG, so an SVG is turned into one.\n- **The Word template:** a `.docx` of at most 5 MB. Nexus renders a sample cover with it first and refuses a template it can't render, with the reason.\n- **Colours:** a colour that's hard to see on white or on a dark background is flagged. It still saves."
    },
    {
      "heading": "Troubleshooting",
      "key": "troubleshooting",
      "markdown": "- **My logo doesn't show on Word covers.** It's an SVG that couldn't be turned into a PNG. Send a PNG.\n- **The template was refused.** The message gives the renderer's reason. Open the file in Word, save it as a plain `.docx` (not `.docm`) and send it again."
    }
  ],
  "prompts": [],
  "page": "https://nexus.effiqs.com/help/partner-brand",
  "markdown": "https://nexus.effiqs.com/help/partner-brand.md"
}